Maple Leaf Home Care has launched a one-stop service for exclusive elderly companion visits, specifically designed to address the challenges faced by the elderly when seeking medical care alone, such as mobility issues, difficulty understanding examination documents, inability to make online registrations and payments, and lack of accompanying children during visits. This service covers the entire process from outpatient registration, specialist consultations, various examinations, medication pickup and payment, hospitalization, to follow-up visits and reviews.
The accompanying personnel have undergone professional training and are familiar with the hospital floor layout, medical consultation process, and medical insurance reimbursement rules. They will make an appointment for the corresponding department in advance based on the elderly person's symptoms. On the day of the consultation, they will provide full assistance and care, helping the elderly person to get around, queue up for consultation, and carefully relay the elderly person's physical discomfort symptoms during the consultation. They will also record the doctor's diagnosis, medication dosage, medication cycle, and precautions in detail to avoid the elderly person missing any key medical orders. They will accompany the elderly person to complete various examinations such as blood drawing, radiography, and color Doppler ultrasound, queue up and collect the test report on behalf of the elderly person, and then help with payment and medication collection. They will clearly package the medication and label the taking time.